We will be closed 12/25 and 1/1 for the holidays and no routes will be run on those Wednesdays. Wed-Fri customers will be picked up 1 day late through Saturday both holiday weeks. The office and depot will close at 2pm on 12/24.

Service Updates | Jan 18, 2024

Service Alert for Thursday & Friday Customers!

Monday customers, click here for your information.

Tuesday customers, click here for your information.

Wednesday customers, click here for your information.

We will not be running our Thursday routes on Friday as we intended due to continuing and worsening icy conditions. The freezing rain has begun in our service areas and the temperatures are not forecasted to warm up until late in the day tomorrow. The unsafe neighborhood road conditions today will only be worse tomorrow and will not be thawed in time for us to provide service. We will not be servicing Thursday customers this week and service will be delayed one week . Please see below for how to prepare your extras on your next regular service day for each commodity.

Friday Customers: We will have to see what the weather does over the next day and a half. If we feel we can safely operate on Saturday to pick up Friday customers, we will do so. We will post additional updates as decisions are made.

Thursday customers, here is how to prepare your materials for the next collection day:

GARBAGE: We will pick up extra garbage, equivalent to your cart size, in plastic bags on Thursday, 1/25. There is no charge for this extra material. Please place bags on top of or next to your garbage cart.

  • 20-gallon: 2 small kitchen bags
  • 32-gallon: 3 small kitchen bags or 1 large black bag
  • 60-gallon: 6 small kitchen bags or 2 large black bags
  • 90-gallon: 9 white kitchen bags or 3 large black bags

RECYCLING: If Thursday, 1/18 was a recycling day for your home, we will pick up extra recycling at no charge on your next scheduled recycling day. Please place your extras in a paper bag, cardboard box, or in your red bin if there is no glass in it. It cannot be placed in plastic bags.

  • If you are a Thursday recycling customer with weekly service, your next pick up will be Thursday, 1/25.
  • If you are a Thursday recycling customer with every other week service scheduled for 1/18, your next pick up will be 2/1.

YARD DEBRIS: If Thursday, 1/18 was a yard debris day for your home, we will pick up extra yard debris at no charge on your next scheduled yard debris day. You can place out up to 60-gallons of extra yard debris per yard debris cart at your home. That is equivalent to (2) paper yard debris bags or (2) personal 32-gallon cans. Extra yard debris cannot be in plastic bags, it must be in paper yard debris bags or a personal plastic tote.

  • If you are a Thursday yard debris customer with weekly service, your next pick up will be 1/25.
  • If you are a Thursday yard debris customer with every other week service scheduled for 1/18, your next pick up will be 2/1.

GLASS: If Thursday, 1/18 was a glass day for your home, we will pick up extra glass on your next scheduled glass day. Place extras in a cardboard box, paper bag, or rigid plastic container like a laundry basket.

  • If you are a Thursday glass customer with weekly service, your next pick up will be 1/25.
  • If you are a Thursday glass customer with every other week service scheduled for 1/18, your next pick up will be 2/1.

Please keep in mind that any decision to run modified routes is because safety is our priority. We apologize for any inconvenience, but the safety of our employees is important to us; they have to be able to make it to work safely as well as drive the trucks through your neighborhoods. Your safety is also important to us. Our trucks have to stop and start at every home, which is not easy to do in the snow and ice.

If you have any questions, please call or contact our office. Our office staff may be limited due to weather conditions and our recycling depot may be closed on Friday, 1/19. We appreciate your patience.

View All Posts