Service Updates | Jan 17, 2024

1/17 AM Update: Service Alert for Tuesday - Friday Customers!

Monday customers, click here for your information.

Unfortunately, the road conditions are too treacherous for our employees to get safely to work and for us to safely provide service. We will not be servicing Tuesday customers today and service will be delayed one week . Please see below for how to prepare your extras on your next regular service day for each commodity.

Wednesday - Friday Customers
: The weather is forecasted to warm up and we anticipate being able to service you on a 1 day delay, Thursday through Saturday of this week. We will only post another update this week if something changes.

Tuesday customers: Here is how to prepare your materials for the next collection day:

GARBAGE: We will pick up extra garbage, equivalent to your cart size, in plastic bags on Tuesday, 1/23. There is no charge for this extra material. Please place bags on top of or next to your garbage cart.

  • 20-gallon: 2 small kitchen bags
  • 32-gallon: 3 small kitchen bags or 1 large black bag
  • 60-gallon: 6 small kitchen bags or 2 large black bags
  • 90-gallon: 9 white kitchen bags or 3 large black bags

RECYCLING: If Tuesday, 1/16 was a recycling day for your home, we will pick up extra recycling at no charge on your next scheduled recycling day. Please place your extras in a paper bag, cardboard box, or in your red bin if there is no glass in it. It cannot be placed in plastic bags.

  • If you are a Tuesday recycling customer with weekly service, your next pick up will be Tuesday, 1/23.
  • If you are a Tuesday recycling customer with every other week service scheduled for 1/16, your next pick up will be 1/30.

YARD DEBRIS: If Tuesday, 1/16 was a yard debris day for your home, we will pick up extra yard debris at no charge on your next scheduled yard debris day. You can place out up to 60-gallons of extra yard debris per yard debris cart at your home. That is equivalent to (2) paper yard debris bags or (2) personal 32-gallon cans. Extra yard debris cannot be in plastic bags, it must be in paper yard debris bags or a personal plastic tote.

  • If you are a Tuesday yard debris customer with weekly service, your next pick up will be 1/23.
  • If you are a Tuesday yard debris customer with every other week service scheduled for 1/16, your next pick up will be 1/30.

GLASS: If Tuesday, 1/16 was a glass day for your home, we will pick up extra glass on your next scheduled glass day, 1/30. Place extras in a cardboard box, paper bag, or rigid plastic container like a laundry basket.

Please keep in mind that any decision to run modified routes is because safety is our priority. We apologize for any inconvenience, but the safety of our employees is important to us; they have to be able to make it to work safely as well as drive the trucks through your neighborhoods. Your safety is also important to us. Our trucks have to stop and start at every home, which is not easy to do in the snow and ice.

If you have any questions, please call or contact our office. Our office staff may be limited due to weather conditions and our recycling depot may be closed or have modified hours on Wednesday, 1/17. We appreciate your patience.