1/18 AM Update: Service Alert for Wednesday - Friday Customers!
Monday customers, click here for your information.
Tuesday customers, click here for your information.
Unfortunately, with the current neighborhood road conditions and the freezing rain forecasted to hit our region again today, it is still too treacherous for our employees to get safely to and from work and for us to safely provide service. And we know it may even be unsafe for many of you to get your carts to the curb. We will not be servicing Wednesday customers today and service will be delayed one week . Please see below for how to prepare your extras on your next regular service day for each commodity.
Thursday - Friday Customers: We are still hoping we can collect your service 1 day late this week on Friday and Saturday, weather permitting. We will post additional updates this week if something changes.
Wednesday customers, here is how to prepare your materials for the next collection day:
GARBAGE: We will pick up extra garbage, equivalent to your cart size, in plastic bags on Wednesday, 1/24. There is no charge for this extra material. Please place bags on top of or next to your garbage cart.
- 20-gallon: 2 small kitchen bags
- 32-gallon: 3 small kitchen bags or 1 large black bag
- 60-gallon: 6 small kitchen bags or 2 large black bags
- 90-gallon: 9 white kitchen bags or 3 large black bags
RECYCLING: If Wednesday, 1/17 was a recycling day for your home, we will pick up extra recycling at no charge on your next scheduled recycling day. Please place your extras in a paper bag, cardboard box, or in your red bin if there is no glass in it. It cannot be placed in plastic bags.
- If you are a Wednesday recycling customer with weekly service, your next pick up will be Wednesday, 1/24.
- If you are a Wednesday recycling customer with every other week service scheduled for 1/17, your next pick up will be 1/31.
YARD DEBRIS: If Wednesday, 1/17 was a yard debris day for your home, we will pick up extra yard debris at no charge on your next scheduled yard debris day. You can place out up to 60-gallons of extra yard debris per yard debris cart at your home. That is equivalent to (2) paper yard debris bags or (2) personal 32-gallon cans. Extra yard debris cannot be in plastic bags, it must be in paper yard debris bags or a personal plastic tote.
- If you are a Wednesday yard debris customer with weekly service, your next pick up will be 1/24.
- If you are a Wednesday yard debris customer with every other week service scheduled for 1/17, your next pick up will be 1/31.
GLASS: If Wednesday, 1/17 was a glass day for your home, we will pick up extra glass on your next scheduled glass day. Place extras in a cardboard box, paper bag, or rigid plastic container like a laundry basket.
- If you are a Wednesday glass customer with weekly service, your next pick up will be 1/24.
- If you are a Wednesday glass customer with every other week service scheduled for 1/17, your next pick up will be 1/31.
Please keep in mind that any decision to run modified routes is because safety is our priority. We apologize for any inconvenience, but the safety of our employees is important to us; they have to be able to make it to work safely as well as drive the trucks through your neighborhoods. Your safety is also important to us. Our trucks have to stop and start at every home, which is not easy to do in the snow and ice.
If you have any questions, please call or contact our office. Our office staff may be limited due to weather conditions and our recycling depot will be closed on Thursday, 1/18. We appreciate your patience.