Thursday and Friday customers: We're coming on Saturday!

Posted 2/24/23 at 4:25pm

We are planning to send our drivers out on Saturday, 2/25 attempting to catch up on some missed services from this week. Garbage will be the 1st priority, with every other week recycling services being the 2nd priority.

If you were scheduled on 2/23 or 2/24 for a yard debris pick up, glass pick up, or weekly recycling pick up, please bring those receptacles back from the curb. We will not be servicing them this week. See below for details on how those services will be made up.

There will likely be some areas we still cannot service on Saturday 2/25 due to lingering snow and ice. We will attempt to get as much done as we can safely. If any of your services are not completed by the end of the day on 2/25, see below on how to prepare them for the following collection.

GARBAGE: If your garbage is not serviced this week, we will pick up extra garbage, equivalent to your cart size, in plastic bags on your next weekly collection day (3/2 or 3/3, depending on your service day). There is no charge for this extra material. Please place bags on top of or next to your garbage cart.

• 20-gallon: 2 small kitchen bags
• 32-gallon: 3 small kitchen bags or 1 large black bag
• 60-gallon: 6 small kitchen bags or 2 large black bags
• 90-gallon: 9 white kitchen bags or 3 large black bags

RECYCLING: If 2/23 or 2/24 was a scheduled recycling day for your home and your recycling was not collected, we will pick up extra recycling at no charge on your next scheduled recycling day. Please place your extras in a paper bag, cardboard box, or in your red bin if there is no glass in it. It cannot be placed in plastic bags. Remember, all oversized cardboard must be cut down (not just folded) into pieces no larger than 3' x 3'.

• If you are a recycling customer with weekly service, your next pick up will be 3/2 or 3/3, depending on your service day.
• If you are a recycling customer with every other week service, your next pick up will be 3/9 or 3/10, depending on your service day.

YARD DEBRIS: If 2/23 or 2/24 was a scheduled yard debris day for your home, we will pick up extra yard debris at no charge on your next scheduled yard debris day. You can place out up to 60gallons of extra yard debris per yard debris cart at your home. That is equivalent to (2) paper yard debris bags or (2) personal 32gallon cans. Extra yard debris cannot be in plastic bags, it must be in paper yard debris bags or a personal plastic tote.

• If you are a yard debris customer with weekly service, your next pick up will be 3/3.
• If you are a yard debris customer with every other week service and were scheduled for a pick up on 2/23 or 2/24, your next pick up will be 3/9 or 3/10, depending on your service day.

GLASS: If 2/23 or 2/24 was a scheduled glass day for your home, we will pick up extra glass on your next scheduled glass day, 3/9 or 3/10, depending on your service day. Place extras in a cardboard box, paper bag, or rigid plastic container like a laundry basket.

Tips for collection on Saturday: Please make sure your carts are accessible for our drivers. Ensure they are at least 5' from parked vehicles, there are no large snow piles in front of or next to them, and that each cart is spaced 3-5' away from the next cart. Also, please clear any packed snow from the top of your carts and make sure the lids are not frozen shut so the drivers can empty them. Our drivers appreciate your help in keeping them safe!

Please keep in mind that any decision to run modified routes is because safety is our priority. We apologize for any inconvenience, but the safety of our employees is important to us; they have to be able to make it to work safely as well as drive the trucks through your neighborhoods. Your safety is also important to us. Our trucks have to stop and start at every home, which is not easy to do in the snow and ice.

If you have any questions, please contact our office. Our office staff will not be working on Saturday, 2/25. We appreciate your patience.