We will be closed 12/25 and 1/1 for the holidays and no routes will be run on those Wednesdays. Wed-Fri customers will be picked up 1 day late through Saturday both holiday weeks. The office and depot will close at 2pm on 12/24.

Service Updates | Jan 16, 2024

Service Alert for Tuesday - Friday Customers!

Monday customers, click here for your information.

Due to continued weather conditions, Tuesday customers may see an impact to services on Wednesday, 1/17. We will attempt to service all areas with garbage being the 1st priority. Drivers will start later than normal to allow temperatures to rise and may be running routes out of order, so your drivers may arrive at a different time than you're used to. There may be some areas that we cannot pick up due to safety concerns related to snow and ice. If you're missed for any services, please see below for how to prepare your extra material for collection on your next service day. We will make a final assessment Wednesday morning based on how weather conditions progress overnight. If there is a change to this plan, we will send out another notification by 8:30am.

Wednesday - Friday Customers: All services the rest of the week will be delayed 1 day through Saturday. With the current weather forecast, we do not anticipate any other weather related impacts the rest of the week, just the delay in collection. We will only send out additional updates this week if something changes.

We will not be picking up glass for Tuesday customers on Wednesday, 1/17. These drivers have to exit their vehicles at every stop to empty the red bins and this is a safety hazard in the snow and ice.

If Tuesday customers are missed for any service on Wednesday, 1/17, please see below on how to prepare your materials for your next collection day:

GARBAGE: We will pick up extra garbage, equivalent to your cart size, in plastic bags on Tuesday, 1/23. There is no charge for this extra material. Please place the bags on top of or next to your garbage cart.

  • 20-gallon: 2 small kitchen bags
  • 32-gallon: 3 small kitchen bags or 1 large black bag
  • 60-gallon: 6 small kitchen bags or 2 large black bags
  • 90-gallon: 9 white kitchen bags or 3 large black bags

RECYCLING: If Tuesday, 1/16 was a recycling day for your home, we will pick up extra recycling at no charge on your next scheduled recycling day. Please place your extras in a paper bag, cardboard box, or in your red bin if there is no glass in it. It cannot be placed in plastic bags.

  • If you are a Tuesday recycling customer with weekly service, your next pick up will be 1/23.
  • If you are a Tuesday recycling customer with every other week service that was scheduled for 1/16, your next pick up will be 1/30.

YARD DEBRIS: If Tuesday, 1/16 was a yard debris day for your home, we will pick up extra yard debris at no charge on your next scheduled yard debris day. You can place out up to 60-gallons of extra yard debris per yard debris cart at your home. That is equivalent to (2) paper yard debris bags or (2) personal 32-gallon cans. Extra yard debris cannot be in plastic bags, it must be in paper yard debris bags or a personal plastic tote.

  • If you are a Tuesday yard debris customer with weekly service, your next pick up will be 1/23.
  • If you are a Tuesday yard debris customer with every other week service that was scheduled for 1/16, your next pick up will be 1/30.

GLASS: If Tuesday, 1/16 was a glass day for your home, we will pick up extra glass on your next scheduled glass day, 1/30. Place extras in a cardboard box, paper bag, or rigid plastic container like a laundry basket.

Please keep in mind that any decision to run modified routes is because safety is our priority. We apologize for any inconvenience, but the safety of our employees is important to us; they have to be able to make it to work safely as well as drive the trucks through your neighborhoods. Your safety is also important to us. Our trucks have to stop and start at every home, which is not easy to do in the snow and ice.

If you have any questions, please call or contact our office. Our office staff may be limited due to weather conditions and our recycling depot may be closed or have modified hours on Wednesday, 1/17. We appreciate your patience.

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